CRYSTAL J. THOMAS

38019 Manor Road, Chaptico, MD 20621

Phone (301)247-5068

crystal_t69@hotmail.com

 

**ACTIVE TS\SCI Clearance

Experience Summary:

A dynamic technical professional able to adapt within fast paced technical environments striving toward high levels of achievement. Have a solid background and qualification in all core business functions, network management, information technology, security and operations.

 

Certifications:

Extreme Network Associate (ENA) - April 2012

CompTIA Security+ CE - September 2010

Cisco Certificated Network Associate (CCNA) - December 2006

 

Security Clearance:

Top Secret-SCI (SSBI) Dec 2010 - DOD CI Polygraph Granted Oct 27, 2010

 

Education:

DeVry University, Arlington, VA, October 2002 – November 2003

Computer Science, Computer Information Systems

TECHNICAL EXPERIENCE: Protocols/Standards Proficiencies:  TCP/IP, WINS, DNS, DHCP, VPN, VLAN, NAT, Spanning Tree, ISL, PPP, ISDN, ARP, ICMP and UDP. Network Authentication TACACS/RADIUS, Routing Protocol (BGP, OSPF, EIGRP, and IGRP).
 

PROFESSIONAL EXPERIENCE:

 

GDIT/ARMA Global      Network Engineer Mar 2015-Present

Provide network engineering support within Cisco WAN network environment. Troubleshoot network connectivity issues, configure ports, setup VLAN’s and manage IP space. Preform upgrades, maintenance, and installation of switches and routers. Troubleshoot all network outages and utilize network software tool Solarwind.

 

CMS Systems   Network Engineer       Oct 2011- Sept 2014

Provide network engineering support within WAN environment. Provide support within Cisco, Juniper, Riverbed and Extreme Network platform. Troubleshoot network connectivity issues, configure ports, setup VLAN’s and manage IP space. Preform upgrades, maintenance, and installation of switches, routers and TACLANE. Network software tools: Solarwind, HP OpenView, ICMP, Manage Engine Optutils, Extreme Ridgeline Node Manager. Manage COMSEC Crypto Devices, Manage GEMX, preform SKL audits and load KEYMATE. Setup and configure VOIP and DVTC’s.

 

APEX SystemsJWICS Network/System Engineer       Apr 11 to Oct 11

Provide system/network engineer support within Windows XP/Server 2003 environment. Provide system design, risk reduction, implementation and integration. Perform system back-ups, restores and data recovery. Responsible for loading crypto TACLANE 175A and 175D, Perform server installations, security patches, and upgrades, troubleshooting network and workstation faults. Implement and administer security groups, Active Directory and GPO. Provide updates for Symantec Antivirus Endpoint.

 

NJVC Network Administrator           Jun 09 to Apr 11

Responsible for monitoring and maintenance network connectivity within in LAN/WAN environment. Troubleshoot all network outages utilizing a wide variety of software tools: ICMP, Forethought ATM Manager, BMC, CISCO Works, HP Node Manager, NETVIZ and GEMX and complex network topology drawings to isolate faults and restore network connectivity. Perform switch and router configurations. Administer engineering ASI orders. Certified handle COMSEC KEYMATE for loading of crypto.

Digital SystemsSystem Administrator           Sept 08 to Jun 09

Provide system administration within Microsoft Exchange Server, Server OS 2000/2003/XP environment. Perform server installations and upgrades, troubleshooting network and workstation faults. Administer Security Groups, Active Directory and GPO. Perform and setup VBS scripting, batch file scripting for import/export data, creating user accounts and setting up permissions.

 

General Dynamics-ITNetwork Administrator IT SupportAug 06 to Sept 08

Provide technical support in classified network and automated information system for users. Identify research, troubleshoot and resolve advanced problems related to passwords, security, email, printing, workstation operating systems and rights. Managing and administering Windows 2000 servers network with Active Directory. Investigate and resolve issues resulting from hardware and software.

 

TWD & Associates     IT Support Tech/ Facility Security OfficerAug 05 to Aug 06

Provided desktop software, technical and network support to end users. Assisted and evaluated end users problem with software and hardware conflicts. Installed and resolved software issues relating to software applications. Manage industrial security program in accordance with NISPOM within DOD regulations. Monitor maintains DD254 and manages COMSEC material. Provide security briefing, training for staff.  Review SF 86; prepare FD 258 and SF 312.

 

PerotSystems        Security Manager/ System Support Technician    Feb 03 to Aug 05

Oversee security operations and manages industrial, personnel, information and physical security program at the collateral and SCI level. Provide security for multi-facilities in accordance with Regulations DoD 5200.1-R, Executive Order 12958 and NISPOM. Conduct security investigations. Provide initial security briefings. Responsible for monitoring DD254 and COMSEC controlled material. Provide technical support to military and government personnel within Windows 98/NT/2000 environment.  

 

MIL CORP.             Travel Auditor/NMCI Desktop Validation Team Feb 01 to Feb 03

Responsible for auditing travels orders for government, military and civilians in alliance with JFTR and JTR Government Regulations and Procedures. Check valid itinerary for Foreign and Domestic travel and other authorizations. Responsible for coordinating desktop validations for deployment new with team leads with various military personnel. Verify appropriate operating systems, software applications and hardware, alliance with government regulations.

Hardware:

Cisco 7000 and 7500 Routers, Cisco 3750, 4550, 5000, Catalyst Series Switches, Marconi, Juniper, Extreme Switches, Ethernet Hubs, Micro Taclane 175D and 175A, TANDBERG 1700 and CISCO EX60, Computer Hardware, including Compaq, Dell, and IBM PCs.

 

Software:

Cisco IOS, Juniper JUNO IOS, Extreme IOS, HP OpenView,  SolarWinds, Windows 3x/DOS 6.22, Windows 95/98/2000s/XPs/ NT 4.0, MS Office, VERITAS Backup, Forethought ATM Manager, BMC, CISCO Works, HP Node Manager, NETVIZ and GEMX, Arc Server 6.x, MS Office Suite, Outlook 2007, Microsoft Exchange Server and Symantec Antivirus Endpoint Manager. Remedy and in house applications.

 

Training:

Steelhead - Riverbed WAN Optimization Essential- March 2014

Juniper Advance Switching and Routing- Feb 2014

General Dynamic TACLANE Training – Certificate Completed - July 2012

ENA- Certificated Extreme Network Associate - Completed - March 2012

CCNA Certificated Cisco Network Associate Boot Camp General Dynamic- Sept 2006-Nov 2006

Information Security, DSS Certificate Completed - November 04

Comsec and DD254 Training, Pentagon Federal Force Protection - August 06